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Heidi Lance · Aotearoa New Zealand
Learning built for the real world

Practical learning that changes what people do.

FirstUp is a defined pathway for people stepping into leadership, whether they join directly or are supported by their employer. Real Learning responds to organisation-wide challenges with learning designed for your people and context.

Heidi Lance demonstrating a practical learning card
Heidi Lance

More than 20 years turning learning into everyday practice.

Heidi has designed and delivered leadership and culture-change work across construction, transport, banking, energy, telecommunications and services.

Her measure of success is not what people know at the end of a programme, but what they do differently afterwards, and whether those behaviours become part of everyday work.

Experience across organisations in New Zealand and Australia

Auckland Transport
BNZ
TVNZ
NZ Police
Z Energy
Fletcher Building
Fletcher Living
2degrees
Tradelink
PlaceMakers
Foodstuffs North Island
Mico

Bespoke work in practice

Start with the problem beneath the brief.

Real Learning connects learning with the work people need to do. Heidi discovers what is getting in the way, designs for the organisation's real context, and builds practical experiences that people can apply.

Participant working with an interactive scenario-card learning activity

A defined place to start

A recurring leadership gap became FirstUp.

Across years of working with leaders, Heidi kept seeing the same problem: capable people were promoted without being shown how to lead. FirstUp gives new and emerging leaders practical support from the beginning.

FirstUp gave me practical tools to lead without authority. It helped me step back, reassess how I contribute and recognise different communication styles.
Nena Amani KiwiRail

What needs to change?

Tell Heidi what is happening in your organisation or where your leaders are getting stuck. She will help you work out the right next step.